Perhaps the most significant critique of robotic care is the absence of human connection. Incontinence is an intimate, often humiliating experience, and many patients find solace in a caregiver's gentle words, a reassuring touch, or a shared laugh to ease the awkwardness. A robot, no matter how advanced, cannot offer that.
Consider the story of Maria, a 78-year-old woman with Parkinson's disease who relies on her daughter, Luisa, for daily care. "When I have an accident, Luisa doesn't just clean me—she holds my hand and tells me stories about when I was young," Maria says. "That makes me feel like more than a patient. A robot couldn't do that." Luisa adds, "The robot might take care of the physical part, but I'm still needed for the heart part."
This sentiment is echoed in
independent reviews
(a keyword from the list, though typically associated with products like
B Cure Laser) of care robots. Users often praise the devices for reducing workload but lament the loss of human interaction. One forum post (evoking "
b cure laser forum" but focused on care robots) from a caregiver reads: "The
incontinence cleaning robot
is a lifesaver for my back, but I still sit with my mom for an hour after it's done. She needs to feel loved, not just cleaned."
For patients with cognitive impairments, like dementia, the lack of human interaction can be even more problematic. A robot's mechanical movements or beeping sounds might confuse or distress them, whereas a familiar caregiver's voice can calm anxiety. This suggests that robots are best viewed as tools to
support
caregivers, not replace them entirely.